Privacy policy

Last updated: May 11, 2024

This Privacy Policy describes how Gelid ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from gelidpools.com (the "Site") or use any of our services (the "Services").

1. Acceptance of This Privacy Policy By accessing and using our Services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Services.

2. Changes to This Privacy Policy We reserve the right to modify this policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

3. Information We Collect We collect personal information to provide and improve our Services. Categories of collected information include:

  • Information You Provide: This includes basic contact details (name, address, email, phone number), payment details, account setup information (username, password), and other transaction-related data.
  • Automatically Collected Information: We receive and store certain types of information whenever you interact with our Services, such as cookies, log files, and device identifiers. This information includes your IP address, browser information, and device information.
  • Information from Third Parties: We may receive information about you from third parties such as our payment processors and marketing partners.

4. Use of Your Personal Information We use the personal information we collect for various purposes, including:

  • To fulfill orders and provide the Services requested by you.
  • To communicate with you about orders, products, services, and promotional offers.
  • To maintain and update our records and your accounts with us.
  • To recommend merchandise and services that might be of interest to you.
  • To customize future shopping for you and improve our store.

5. Sharing Your Personal Information We share your personal information with third parties to help us use your personal information, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: Shopify Privacy Policy.
  • We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: Google Privacy Policy. You can also opt-out of Google Analytics here: Google Analytics Opt-out.

6. International Transfers of Personal Information Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

7. Your Rights Depending on your location, you may have rights under data protection laws to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us through the contact information below.

8. Data Retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

9. Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

10. Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@gelidpools.com or by mail using the details provided below:

312 W 2nd St unit a2746, Casper, WY 82601, United States